19 May 2026 · 4 min

The snag list: what good handover looks like

How we walk a finished house, what belongs on a defect list, and why fourteen days is the only number that matters.

The snag list: what good handover looks like

A snag list is written together, in daylight, with the client present and the site manager holding the pen. It is not emailed to you afterwards for comment. Anything you can see that is not right goes on it — a door that catches, a paint line, a grout shade, a drawer that does not close square.

What does not belong on it is a change of mind. A different tap is a variation, priced and approved; a chipped tap is a snag, replaced at our cost. Keeping the two apart is what stops handover turning into an argument.

Fourteen days is the number in our contract because it is achievable if the list is honest and the trades are still local. Most of ours close in six to nine. If an item needs an imported part, we tell you the date at handover and put it in writing.

Then you get the file: as-built drawings, electrical certificate of compliance, plumbing certificate, waterproofing guarantee, appliance warranties registered in your name, and paint and tile references for the day you need to touch something up.